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Frequently Asked Questions
Click a question to see the answer. Didn't find what you need? Reach us on the Contact page or on WhatsApp +55 (49) 99195-0884.
About Look Jobs
What is Look Jobs?
A jobs and services website running since 2012 in Brazil, the United States, Canada and Mexico, in Portuguese, English and Spanish. Candidates, companies and independent professionals meet here directly, with no middlemen.
Is Look Jobs a staffing agency? Do you charge a commission?
No. Look Jobs does not take part in the selection process, does not hire on behalf of companies and does not charge any commission on salaries. Hiring is arranged directly between the company and the candidate (or between the customer and the professional).
How do I change the site language?
On a computer, click English, Português or Español in the top bar. On a phone, open the menu () and choose the language.
Tip: if the site shows a different language from the one you chose, it is probably your browser's automatic translation (Chrome). Turn automatic translation off and reload the page.
Tip: if the site shows a different language from the one you chose, it is probably your browser's automatic translation (Chrome). Turn automatic translation off and reload the page.
What are the "Read in your language!" boxes?
Job posts, resumes and professional profiles show the options English | Spanish | Portuguese. One click translates the text automatically, so a U.S. company can read a resume written in Portuguese, for example.
For candidates
How much does it cost for candidates?
Nothing. Signing up, your resume and applying to jobs are 100% free. We don't charge anything after you are hired either.
How do I sign up?
Click Sign up and choose I'm a candidate. If you have your resume as a PDF, you can upload it: your profile fills itself in and you just check it. Then complete your personal details, education and experience.
How do I apply to a job?
Open a job that matches you and click Send resume. Some companies ask up to 5 quick screening questions before receiving your application.
How do I know how my application is going?
You get e-mails at every step: when your application is sent, when the company opens your resume (we let you know right away!) and whenever it changes the stage (interview, selected or not selected).
Can I get alerts about new jobs?
Yes. Choose your areas of interest when signing up or in your profile. When a job similar to your areas or to the jobs you applied to comes up, we e-mail you.
Can I apply to jobs in another country?
Yes, you can apply to jobs in Brazil, the U.S., Canada and Mexico. Please note: to work in another country you need work authorization (a visa) for that country. Look Jobs does not issue or obtain visas.
What is Premium Candidate (featured resume)?
With Premium your resume is featured for 30 days and shows up first to companies searching for candidates. You choose: automatic monthly renewal (it renews by itself and you can cancel anytime) or pay for 30 days only (before it ends we e-mail you so you can renew if you want). Prices for each country are on the Pricing page.
How can I make my resume more attractive?
Fill in everything: a professional photo, a short summary about you, your experience with the tasks you did, courses and languages. Complete resumes rank better in company searches and get more contacts.
How do I delete my account?
Log in and, in the left menu, click Remove account.
Watch out for scams: someone asked me for money for a job. Is that normal?
It is not normal. Look Jobs never charges candidates, and serious companies do not charge to hire (sign-up fees, mandatory courses, uniforms, exams etc.). If this happens, do not pay and let us know through the Contact page.
For companies and employers
How do I post a job?
Register your company at Sign up → I'm a company, choose a plan and post the job with country, city, area, salary and requirements. In your dashboard you see the candidates, open their resumes and update each one's stage.
Is there a free plan?
Yes. Every new company gets the Welcome plan: 3 free job posts for 30 days, once per company account.
What plans are available?
- Featured Job: 1 featured job post.
- Bronze, Silver and Gold packs: 15, 30 or 60 job posts, valid for 6, 9 or 12 months (one-time payment).
- Standard and Premium subscriptions: monthly plans with automatic renewal; Standard allows up to 5 open jobs at the same time and Premium has no limit.
What is the difference between a pack and a subscription?
A pack is paid once and is valid for a period (6, 9 or 12 months). A subscription is monthly, renews by itself every month and can be canceled anytime, in one click, under My plans. After canceling, the plan stays active until the end of the month already paid.
What payment methods do you accept?
PayPal (credit card or PayPal balance) in all countries, in Brazilian reais, U.S. dollars or Mexican pesos. In Brazil we also accept Pix and boleto. Your plan is activated as soon as payment is confirmed: Pix and PayPal within minutes; boleto within 3 business days.
Which currency do I pay in?
The price follows the country of your company account (or of the job): reais in Brazil, U.S. dollars in the U.S., Canadian dollars in Canada and pesos in Mexico (VAT included). On the Pricing page, the country buttons are only for checking prices.
What is a featured job?
A featured job shows up first in the lists and on the home page, with a "Featured" badge, for 30 days. Several plans already include featured jobs every month.
What is the resume database?
It lets you search candidates registered on the site, even those who did not apply to your jobs. How many resumes you can open depends on your plan (see Pricing). Candidates who applied to your jobs do not count toward this limit, and resumes you have already seen are marked "Already seen".
How will I know about new applicants?
For every new application you get an e-mail with a See the resume now button that opens the candidate's resume directly.
What happens when my plan is about to expire?
We e-mail you 7 days before and on the expiration day, with a button that takes you straight to renewal.
Can I keep my company name confidential?
Yes. When posting the job you choose whether your company name is shown or not (confidential job).
For independent professionals
What is the Professionals area?
It is where electricians, plumbers, painters, house cleaners, caregivers, tutors, technicians, designers and many others list their services. Customers find you through search and talk directly to you by WhatsApp or phone, with no middlemen and no commission.
How much does it cost to list my services?
A monthly plan with automatic renewal that you can cancel anytime, in one click. Prices for each country are on the Pricing page. Your profile stays live while your monthly plan is up to date.
How do I sign up as a professional?
Click List my services. Add a professional photo, choose up to 5 services (if yours is not on the list, check "Other service" and type it), the city you serve and a sentence about your work. If you are already a candidate on Look Jobs, your details are filled in for you.
How do I pay the monthly plan?
With PayPal (card or balance, charged automatically every month) in all countries. In Brazil also with Pix or boleto: every month you get the Pix/boleto by e-mail and it also shows under My account. Your profile goes live as soon as payment is confirmed.
How do customers contact me?
Your profile shows WhatsApp and Call buttons (Brazil and Mexico) or Text, WhatsApp and Call (U.S. and Canada). To protect you from scams, customers enter their name and e-mail before seeing your contact info, and you get an e-mail when someone does. Under My account you can see how many customers looked for you.
What is the "Verified" badge?
A badge shown on your profile when you upload your official criminal background certificate as a PDF (Brazil and Mexico, for now). It is optional, it is checked automatically and the badge lasts 12 months. Verified professionals appear first in the list and earn more trust.
How do reviews work?
Two days after getting your contact info, the customer receives an e-mail to rate you from 1 to 5 stars and, if they want, leave a comment. They can also rate you directly on your profile. Good reviews move your profile up the list. Offensive reviews can be removed by our team.
I am a candidate and also a professional. Do I need two accounts?
You can have both, linked to each other: when you log in as a candidate you are also logged in as a professional, and vice versa. The candidate menu shows "My professional account".
How do I cancel my monthly plan?
In your professional My account, click Cancel subscription. No further charges are made and your profile stays live until the end of the month already paid.
For people looking for a professional
How do I find a professional?
Go to Professionals and search by service (e.g.: electrician, house cleaner), country, state and city. Check the photos, reviews and the "Verified" badge before choosing.
Do I pay anything to Look Jobs?
No. Looking for a professional is free. The price and payment for the service are arranged directly with the professional.
Why do you ask for my name and e-mail to show the contact info?
To protect professionals from scams and so you can rate the service afterwards. Your e-mail is never shown to anyone.
Does Look Jobs guarantee the service?
Look Jobs connects customers and professionals, but does not provide the service or take part in the negotiation. Tips: check reviews and the "Verified" badge, ask for a quote, agree on everything in writing (WhatsApp) and avoid paying the full amount before the job is done.
Account, security and e-mails
I forgot my password. What should I do?
On the login screen, click Forgot my password and enter the e-mail you registered with. You will receive a new password by e-mail.
How do I stop receiving e-mails?
Click the "unsubscribe" link at the bottom of any e-mail, or uncheck that option in your profile.
Is my data safe?
We use your data only to run the site: applications, job alerts and contact between customers and professionals. You can correct or delete your account anytime. Look Jobs never asks for your password by e-mail, WhatsApp or phone.
Still have questions?
Reach us on the Contact page or on WhatsApp +55 (49) 99195-0884. We answer in English, Portuguese and Spanish.
© 2012–2026 Look Jobs. All rights reserved.
Look Jobs is a service of Conexão Centro de Avaliação Psicológica e Desenvolvimento Humano Ltda · CNPJ 31.123.575/0001-25 · Rua Guerino Fontana, 335, Sala 1 – Bom Jesus – Curitibanos/SC – CEP 89520-000